Houserules
Reservations
At Jan Thiel Jewel we have a minimum stay of 4 nights. Reservations made via the website or via an external booking channel are final after completion of the reservation.
If you have any questions about the property or availability, please contact us at info@janthieljewel.com.
Check-in and check-out
On the day of arrival you can check in with us from 3:00 PM. If you would like to check in earlier, this is based on availability. On the day of departure, we will check you out until a maximum of 11:00 am. A late check-out is possible based on availability and costs 45 euros.
Cleaning and maintenance
Intermediate cleaning is available on request. The costs of an intermediate cleaning are €75/150 ANG/75 USD
Deposit
We charge a deposit of €500/1,000 ANG/500 USD per reservation. You must transfer this to our account in advance or pay in cash upon arrival. Upon departure we will return this deposit to you minus any additional costs.
Electricity
The costs of electricity are calculated based on usage. The initial reading of the meter will be noted at check-in and this will be noted again at check-out. Consumption will be deducted from the deposit.
Terms of payment
You will receive an itemized invoice immediately after booking. You must transfer 20% of the total amount within 2 weeks after booking. The remaining invoice amount must be paid no later than 30 days before the arrival date. A new invoice will be sent for this.
Damage to furniture or belongings
If any damage occurs in the home, this must be reported immediately by the guests. The costs of this will be deducted from the deposit. If the repair and/or replacement costs are higher than the deposit, this must be paid additionally by the guest. This also applies to the disappearance of inventory and/or bath towels.
Additional house rules
Smoking is only allowed in the garden of the house. If there is smoking in the house, the cleaning costs are ANG. 500.
The use of drugs and/or dealing in drugs is not permitted in either the home or on the grounds of Jan Thiel Jewel. If we notice that this is being used, immediate removal from the house will take place without refund of the travel price or deposit.
Liability
Your stay at Jan Thiel Jewel is entirely at your own risk. Jan Thiel Jewel cannot be held liable for damage to personal belongings or injury to you or one of your fellow travelers during your stay.